Cardiac Care Alliance logo, powered by Akos

Cardiac Care Alliance patient communication policies

Terms and Conditions

Last Updated: April 15, 2026Terms for Cardiac Care Alliance patient communications, including SMS reminders, support updates, and care coordination outreach.

1. Acceptance of Terms

By providing your contact information, opting in to receive text messages, or using Cardiac Care Alliance ("CCA") communication services, you agree to these Terms and Conditions. If you do not agree, do not opt in to receive text messages and do not use these communication services.

2. Program Description

CCA may send operational and care-related messages, including appointment reminders, care coordination updates, follow-up instructions, schedule changes, service notices, and responses to your requests. These communications are intended to support patient care and related operations and are not a substitute for emergency services.

3. Message Frequency

Message frequency varies based on your appointments, care plan, support activity, and your interactions with CCA.

4. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

5. Opt-In, Opt-Out, and Help

By opting in, you authorize CCA to send messages to the mobile number you provided for the purposes described above. You may opt out at any time by replying STOP. You may request assistance by replying HELP.

Consent to receive text messages is not required to receive care or other services from CCA.

6. User Responsibilities

You agree that:

  • You are the subscriber or customary user of the mobile number you provide.
  • You will provide accurate contact information and update it when it changes.
  • You will not use CCA messaging channels for unlawful, abusive, or disruptive activity.

7. Privacy

Your use of CCA messaging services is also governed by our Privacy Policy at /privacy-policy. Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

8. No Emergency Communications

CCA messaging channels are not intended for emergencies. If you have a medical emergency, call 911 immediately or contact emergency services.

9. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. Continued use of CCA communication services after updates are posted means you accept the revised terms.

11. Contact Information

For support, reply HELP to a CCA message or contact:

Cardiac Care Alliance

Email: support@akosmd.com

Privacy Policy: /privacy-policy